WE HAVE BEEN RATED BY YAHOO AND GIVEN THEIR TOP SERVICE AWARD FOR CUSTOMER SERVICE.

READ WHAT OUR CUSTOMERS HAVE TO SAY ABOUT QUALITY, SERVICE AND DELIVERY:


Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:
I have purchased from Whitebear Studios in the past and will continue to do so. They always have what I am looking for and always at the best price. I also find items that I haven't seen anywhere else or can't find anywhere else. The items are shipped quickly and packed extremely well to arrive safely which they do every time. I recommend them highly and you can buy from them with no hesitation and complete confidence.
Irene D

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Dan E

Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

Title: Body:Bill at Whitebearstudio's is a great guy! His is always polite and very pleasant to deal with everytime I have called him on the phone with any questions about diecast. When I was farely new to collecting 64th scale trucks, I called him up and he answered every question I had honestly and in great detail! I live NW of Chicago and when I order from Whitebearstudio's the truck arrives in perfect condition and Extremely Fast! 2-3 days from Oregon! I am very happy with the quality of service whitebearstudio's offers everytime I have placed an order! I highly recommend whitebearstudio's to anyone that likes old fashion high quality service! Thank You Bill for your service and expertise & I will always be a valued customer!

Brian





Rating: Excellent
Comments: Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

Title: Body:As advertised. Would buy from again.



Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent J Holland

Rating: Excellent
Comments: Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

Title: Body:Wery good. C. Hübscher, Switzerland

Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

Title: Body:One of the few places that had what I wanted in stock. They had a great price on the item and therefor got my business, I will do more business with this company. If you need accessories for your die cast trucks, this is the place!!JT

Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

Title: Body:Excellent communication, easy transaction, quick delivery, product was exactly as advertised. Recommend to all. Thanks for a great experience. GC

Rating: Excellent
Comments: Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

Title: Body:Aloha, Theres nothing to say but an all around great place to shop. Mahalo Ross Lindman.........



Rating: Excellent Comments: Price Rating:OK Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent GE

Rating: Good Comments: Price Rating:OK Shipping Options Rating:Good Delivery Rating:Good Ease of Purchase Rating:Good Customer Service Rating:Good

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating: Title: Body:just to say that the white bear studios were excellent in every way from ordering to shipping once agian excellent.

Rating: Excellent
Comments: Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:Great seller keeps you informed from purchase to delivery. super fast shipping. large product line JH

Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:excellent service MP

From this side of the sea, needless to say, I think Whitbear Studios is a great website. Para los aficionados de este lado del Atlántico a los camiones americanos, les recomiendo esta tienda-on line. Las personas que la forman hacen un gran trabajo. Thanks again.

Juanjo.España.Europa.



Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:Fast shipping-----always smooth service------A++++++++++ DS


Qickly and reliability.

"It was a pleasure make business with".

To the next purchase.

Thank you very much from Spain.

Juanjo

Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:Very easy friendly business to deal with, a real pleasure. TR-New Zealand

Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:Very high quality mechandise and received extremely fast.RH



Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Body: Nice, Job, got what I ordered, communication was good, very satisfied.

Thank you



Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
TE

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
TM

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:one of the best companies I have dealt with the communication the service was outstanding would recomended highly they are worth your buisness

I would like to add to your list of postive comments Your products are great, Service is outstanding, Honesty is unbelievable, fastest shipping I ever encountered, and best of all great with the communications. Keep-up the great customer service. A current and future purchaser. THANK YOU JIM HALEY

Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:A very quick and reliable service, the truck i ordered was very well packed and arrived in perfect condition, i will be sure to order from whitebear again as they made shipping to the uk very straight foward.MM UNITED KINGDOM



Rating: Excellent
Comments: Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:I HAVE BEEN LOOKING FOR QUITE SOME TIME TO FIND A VENDOR OF SCALE REPLICAS,I STARTED WITH HOTWHEELS TRANSPORTERS,BUT WAS LOOKING FOR SOMETHING MORE DETAILED. NOW I WILL BE BUYING OTHERS IN THE FUTURE. KS

Rating: Good
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:I only wish that I had more money and more space, so I can purchase about eight more vehicles. Keep up the GREAT work.

Anthony

Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Body: They kept updating the status of shipping/delivery. You dont even have to ask. That is very comforting. Definately, I will purchase from them again



Rating: Excellent
Comments: Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:A great shopping experience-RL Hawaii

Rating: Excellent
Comments: Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:The site is easy to navigate and the purchase was easy and the delivery was very fast.JC

Rating: Excellent
Comments: Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:fast shipping ML

Rating: Excellent
Comments: Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:Excellent customer service with a personal touch Quick order turn-a-round Competitive prices - good value products Very good on-line catalog--FF


Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
JN III

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
JW

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
SG



Rating: Excellent
Comments:
Price Rating:OK
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
TN-Japan

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:A REAL PLEASURE DEALING WITH......HIGHLY RECOMENDED!!!!!JR

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent RH

Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:This is not my first purchase from Whitebear Studios and I am very pleased with their service. For this reason I rated them EXCELLENT overall. Their prices are good, but what I would consider High Ebay prices. Im not sure about the P&H options. Delivery is EXCELLENT without a doubt. The ease of purchase is also EXCELLENT. Ive dealt with Customer Service in the past and they are EXCELLENT too.

Ill most likely continue to do business with them in the future.

Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Been doing business with WHITEBEAR STUDIOS for a good while now and have NO problems at all. Unilke so dealers, if you do encounter a problem just email and tell them your problem and they are there to help you - they dont run adn hide! GOOD PEOPLE and Ill continue to do business with Bill in 2006 and beyond. Thanks. Fred C B

Rating: Excellent
Comments
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent


Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent


Rating Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: VERY HAPPY WITH THIS MERCHANT, GOOD PRICES, EASY ORDERING, ITEM WAS SHIPPED AND ARRIVED PROMPTLY. EXCELLENT EXPERIENCE

Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:Item received as promised, well packed, and in perfect condition. Highly recommend. Thank you.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent

Title: Body:Great people to deal with, no problems. Always available to assist customer. I always check WHITEBEAR first before I order any diecast. Bill has some of the hard to get TONKIN 1/53rd tractor-trailers, ie. PaPa Johns, but you must move fast! I for one enjoy dealing with Bill and will continue to order from this excellent dealer! Fred

Rating: Good Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I was very pleased with the speed and service I recevied-KS

Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent


Rating: Good Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I recd a damaged display case and it was replaced, no questions ask and shipped the same day as my email was sent to WhiteBear. EXCELLENT company to pruchase from and Ive been buying from Bill going on four (4) years.

Good people!! Fred

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Cant do much better,buying something than right here. Everything about my purchase pleases me.very hard to find item here ,and i got the last one.The service i recieved was first class.Thanks and i do hope to buy from this seller again.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Their shipping timeliness and accuracy is first-rate. E-mail notification after an on-line purchase is great-- letting you know that the order was received, another when the order ships, and another e-mail will notify you if shipping charges were reduced from what was calculated at time of order (which happens often!!).

One of my last orders was placed near the end of the workday, but it still shipped that same day!! Excellent customer service!!

The best customer service practice, along with informative e-mails throughout the shipping process, and very quick, personal, responses to e-mail inquiries should you have any.

An absolute top-notch company!!

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent



Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I am very pleased by the service provided by Whitebear Studios. As a Mobil Oil/Gas diecast truck collector I am always on the lookout for a good and fair deal from sellers. These folks have excellent communication; offer fair prices and exercise care in shipping purchased items. These are things I appreciate greatly as a buyer.

As you can see I rated them high and expect to do more business with them in the future. mariooldcop@aol.com

Rating: Good Comments: Price Rating:OK Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent

Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: very nice people! i got my order fast and i was very pleased! i look forward to doing business with them again!

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:quick personal service. stress personal. will do more with these people

Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: I was so pleased with the way i could track the items. Knowing they were on there way releaved me of the presure of purchace over the internet. Thanks for the well packaged items. (Australia)

Excellent Comments: Price Rating:Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:

Body: Great service. Had problems with two items purchased & replaced one and offered to replace the other (ended up making a new, stronger part for this item), no problem. Went out of his way to remedy the first item. Prices were in line with others. Selection better, shipping less expensive than others. Timely responses with emails. Will buy from again. Scott



Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Have done business with this merchant before, and will do so again. Highly recommended, and much preferred over having to deal with auction sites.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent

Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:

Body: Great company to do business with.



Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title:

Body:Never had a better online shopping experience. Very prompt with acknowledgement of order and shipping information. Merchandise arrived ahead of schedule. Excellent in every respect.

Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Not Rated Customer Service Rating: Excellent Title: Body: good transaction,everything went great!

Excellent Comments: Price Rating: ExcellentShipping Options Rating: ExcellentDelivery Rating: ExcellentEase Of Purchase Rating: ExcellentCustomer Service Rating: ExcellentTitle: Body: Did an excellent job getting back with me on information I requested! Shipped extreemly quickly and safely. I would definatley buy from them again!

Excellent Comments: Price Rating: ExcellentShipping Options Rating: ExcellentDelivery Rating: ExcellentEase Of Purchase Rating: ExcellentCustomer Service Rating: ExcellentTitle:

Body: Excellent! I highly recommend them.

Good Comments: Price Rating: GoodShipping Options Rating: ExcellentDelivery Rating: ExcellentEase Of Purchase Rating: ExcellentCustomer Service Rating: ExcellentTitle: Body:

Excellent

Comments: I was more than happy to get my shipment from Whitebear Studios, and recieved my merchandise in just a few days. Thanks for a great service that will make me come back again.



Excellent Comments: Price Rating: ExcellentShipping Options Rating: ExcellentDelivery Rating: ExcellentEase Of Purchase Rating: ExcellentCustomer Service Rating: ExcellentTitle

Good Comments: Price Rating: GoodShipping Options Rating: GoodDelivery Rating: GoodEase Of Purchase Rating: ExcellentCustomer Service Rating: GoodTitle: Body:

Excellent Comments: Price Rating: GoodShipping Options Rating: GoodDelivery Rating: ExcellentEase Of Purchase Rating: ExcellentCustomer Service Rating: ExcellentTitle: Body:

Excellent

Comments: Great to deal with, I highly recomend this seller. Excellent product.

Excellent

Comments: I am blown away at the detail of this truck. Everybody told me it was a great deal. To find a diecast replica of this detail for this price is outstanding. Thank you Whitebear studios for your outstanding service. Ordered on Friday and received the following Thursday on US to Canada orders is a great job. I will definitly buy from Whitebear in the future. Score 10 /10

Excellent

Comments: Very prompt shipping and e-mail notifications at every step of the process.

Excellent

Comments: After making an error on my order form, Bill had called me to varify the right information. His dedication to customer service is something you do not see much of in the larger websites



Excellent

Comments: Shipped faster than expected, great vendor! Also, provided email updates and tracking numbers!



Excellent

Comments: Everything arrived intact after exactly 20 days. Not bad at all for a shipment going to South Africa. I am very satisfied with Whitebear Studios and would recommend them to anyone.

Excellent

Comments: Very Fair Prices and excellent turn around from time order was placed and I received!!!! Very please with Whitebear and have placed another order last week.

Excellent

Comments: they delivered what they had advertised, and thats what is important...



Excellent

Comments: One of the very BEST email merchants on the net. Have placed several orders and will continue to order from WHITEBEAR STUDIOS. Thanks

Excellent

Comments: Completely astounded by the way Whitebear Studios does business. Great communication, shipping and product. No question about doing business with again

Excellent

Comments: Ordering from here has been the best customer service that I ever had from any of the web site that I ordered from in the past. I expected my product to be delivered later than it actually came to my doorstep. I will continue to order from here, keep up the good work.

Excellent

Comments: They had what I was looking for. The service was easy and fast.



Excellent

Comments: There were problems with the shipping of the product which were a result of mine not Whitebear Studios. Bill at Whitebear Studios was great at helping me get the product I needed when I needed it. Could not ask for better service or cooperation from any one. An old time service. I loved it!!!!



"EXCELLENT"

"Rating: Excellent Comments: Very prompt shipping and e-mail notifications at every step of the process."



"Extremely fast delivery. Very informative website"

" Prompt e-mails. Product was shipped as promised and arrived within several days. Their excellent service could be a model for other companies. "

"They provided an excellent product at a great price. And what really suprised me is that I ordered on tuesday nite at about 11 o'clock and received the order thursday at noon. Thanx for the great service and a wonderful product."

"Outstanding merchant. Great communication, lightning fast shipping, item well packed"

"I found pieces that no one else had in stock. The piece were shipped and I received them four days after placing the order."

"My experience with Whitebear Studios was exceptional. Communications were very fast, product rec'd in more than fast order and in excellant shape, I would reccommend their service to anyone"

" By far, it was the easiest transaction I have made over the internet. The package arrived on time. Whitebear Studios definitely will get my business again. "

"The gentlemen was very nice. He also tracked my package all the way to delivery, as he knew it was an anniversary gift. Thanks. He even emailed me the progress of the package. He went way out of the way. I wish all places were like that!!"